STORE POLICY

Customer Care

At Cards in the Box, we are committed to providing you with exceptional customer care and support every step of the way. Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, we’re here to help.

Privacy & Safety

Privacy & Safety Policy

At Cards in the Box, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy & Safety Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect

When you visit our website, we may collect certain information about you, including:

• Personal information such as your name, email address, shipping address, and phone number, which you provide to us when placing an order or contacting customer support.
• Payment information such as credit card details, which are securely processed through our trusted payment partners.
• Usage information such as your IP address, browser type, and device identifiers, which help us improve our website and tailor your shopping experience.

How We Use Your Information

We use the information we collect for the following purposes:

• Fulfilling orders and providing you with the products and services you request.
• Communicating with you about your orders, account information, and promotional offers.
• Improving our website, products, and services based on your feedback and preferences.
• Preventing fraudulent activities and ensuring the security of our website and users.

Information Sharing & Disclosure

We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to protect your information and only use it for the purposes outlined in our Privacy & Safety Policy.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your consent.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Payments Policy

Payment Methods Policy

At Cards in the Box, we offer a variety of secure and convenient payment methods to make your shopping experience as seamless as possible. This Payment Methods Policy outlines the accepted payment options and related terms for transactions on our website.

Accepted Payment Methods

We currently accept the following payment methods for online orders:

1. Credit Cards: We accept Visa, Mastercard, American Express, and Discover cards for payment.
2. Debit Cards: You can use your debit card if it carries a Visa or Mastercard logo.
3. PayPal: Choose PayPal as your payment method to securely process your transaction using your PayPal account or major credit/debit cards linked to your PayPal account.

Payment Processing

• All payments are processed in the currency specified on our website at the time of purchase.
• For credit and debit card payments, your card will be charged at the time your order is placed.
• PayPal payments are processed directly through the PayPal platform. You will be redirected to PayPal’s secure website to complete the transaction.

Security & Fraud Prevention

We prioritize the security of your payment information and employ industry-standard encryption technologies to protect your data during transmission. Additionally:

• We do not store your credit card information on our servers after the transaction is completed.
• Our payment processing partners adhere to strict security protocols to prevent unauthorized access or fraud.

Payment Confirmation & Order Processing

• Upon successful completion of your payment, you will receive an email confirmation containing details of your order and payment.
• Orders will be processed and shipped promptly following payment confirmation, subject to product availability and shipping policies.

Payment Disputes & Chargebacks

In the event of a payment dispute or chargeback, please contact our customer care team promptly to resolve the issue. Chargebacks initiated without prior communication may result in the suspension of your account and further action as deemed necessary.

Currency Conversion

If your credit card is issued in a currency other than the currency specified on our website, your card issuer may apply a currency conversion fee or exchange rate. Please check with your card issuer for details on any applicable fees or charges.

Contact Us

If you have any questions or concerns regarding our Payment Methods Policy or payment processing procedures, please don’t hesitate to contact our customer care team for assistance.

Thank you for choosing Cards in the Box for your trading card needs. We appreciate your trust and support!

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